Privacy Policy

Last updated: February 21, 2026

At Indyadiva, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Indyadiva, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via payment gateways)

Order Information

• Products purchased

• Order value

• Transaction history

• Partial COD deposit details (if applicable)

Device Information

• IP address

• Browser type

• Device type

• Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Confirm payments and deliveries

• Provide customer support

• Send order updates

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

3. Payment Information

All online payments are processed securely through third-party payment providers such as Razorpay.

We do not store your debit/credit card details on our servers.

For Partial Cash on Delivery (COD) orders, a deposit may be collected at the time of order placement.

4. Sharing of Information

We may share your information with:

• Payment gateways (e.g., Razorpay)

• Shipping and logistics partners

• Technical service providers (Shopify platform)

• Government or legal authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

5. Cookies

We use cookies and tracking technologies to:

• Improve website functionality

• Remember user preferences

• Analyze traffic and performance

• Provide a better shopping experience

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders

• Maintain transaction records

• Comply with legal and tax requirements

7. Your Rights

You have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data (subject to legal requirements)

To make such requests, contact us at the email provided below.

8. Data Security

We implement appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee 100% security.

9. Third-Party Links

Our website may contain links to third-party websites (such as Instagram). We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: info.indyadiva@gmail.com

Business Name: Indyadiva

Country: India